Public Sector IT Consulting

Technology, time, human resources, public services, and taxpayer money are all on the line 

 

We understand that world

      We help you simplify it

 

    Vision  

It’s not about our Vision.

It’s about making yours happen.

What you’re doing is important. You’re tasked with implementing your organization’s technology vision to better serve the public. That job can be daunting. And the problems you must solve require nimble people that bring experience and smart solutions. Our task is to help you get there. It’s about trust and confidence that the job will be done right.

We’re with you the whole way – from planning through operations.We’re not a large consulting company, and we see that as an advantage – your advantage. It means we’re faster to react to your needs. It means we’re flexible, adaptive, and innovative. 

We are your intelligent consulting partner.

    Services    

 

We take you farther

Our Consultants have years of hands-on experience in planning and implementing large-scale information technology projects. We understand the problems and pitfalls that can accompany these projects and can help you avoid them through the application of solid project management practices, timely independent reviews, and in-depth analysis. Our seasoned consultants can assist you in analyzing your needs and helping you navigate and effectively manage your IT projects.

We specialize in the following services:

Project Management

 

We specialize in hands-on management of technology development projects, establishing project management offices (PMO), and providing project management mentoring, training, and support services. Our certified project managers are steeped in the latest standards and practices and work with you to adapt them to your project. 

 

We provide:

  • Management of Project Staff, Activities, and/or Vendors

  • PMO Setup and Support

  • Planning and Documentation Services

  • Training

  • Advisory Services

SDLC Support

 

Our System Development Life Cycle (SDLC) Support services provide our clients with experienced, knowledgeable staff to support various facets of the SDLC for either waterfall, Agile, or other iterative system development frameworks. Services include:

  • Planning and PMO Support

  • Business and Systems Analysis

  • Policy Analysis

  • Technical Analysis

  • Release Management

  • Meeting Facilitation

  • Implementation / Go-Live Support

  • Organizational Change Management (OCM) 

  • Training

For us, it’s more than providing a service. It’s about being of service to the governments and the public they serve.

Project Planning and 
Assessments

 

ClearBest is your resource for working through the complex answers to seemingly simple questions such as “what is your project,” and “how will it be completed successfully.” We work with you to refine your vision and communicate it clearly to stakeholders and funding agencies. We help you determine the right business processes and automation to achieve your vision. And, we prepare the budgets and documentation that enable you to request funding with confidence in the viability of your project. We help you through:

  • Project Vision Creation

  • Strategic Planning

  • Feasibility Studies and Assessments

  • Stage Gate / PAL Support

  • Technical Assessments

  • Policy Assessments

  • Process Analysis and Innovation

  • Business, System, and Project Requirements Definition

  • Procurement Planning and Support

  • Federal and State Budget / Funding Strategy and Support

IV&V

 

Like our QA services, Independent Verification and Validation (IV&V) is a quality function, but here we act as an independent assessor, separate from the project team, and unaligned with hardware or software vendors. We base our work in IEEE and PMI standards, and focus on review of project deliverables and work products so that we can provide an unbiased view of the project to sponsors and state and federal oversight agencies. IV&V Services include:

  • SDLC Reviews

  • Project Structure and Controls Reviews

  • Deliverable Reviews

  • Testing

  • Technical Architecture Reviews

  • Source Code Reviews

  • Risk Assessment

Quality Assurance

 

We believe that quality is best achieved by building it into the project from the beginning. So we work as part of your project team to develop a systemic quality management program that guides your entire project organization. We focus on identifying errors early in the process, minimizing or eliminating re-work, staying within budget and schedule, and most importantly, achieving your original vision for the project. We provide:

  • Quality Assurance Program Setup and Support

  • Deliverable Review and Assessment

  • System Development Life Cycle (SDLC) Monitoring and Assessment

  • Project Structure and Controls Monitoring and Assessment

  • User Acceptance Testing (UAT) Management and Support

  • Comprehensive Risk Assessments

IPO

 

Independent Project Oversight (IPO) is an independent review and analysis of a project, focusing on the assessment and reporting of overall project performance and risk. IPO services are typically provided for clients who are required to report their use of public funds to the Department of Finance. We independently analyze the project’s management practices, report overall project performance and risk, and provide recommendations for overcoming risks on time and within budget. IPO Services include:

  • Project Management Reviews

  • Project Performance Reviews

  • Risk Assessment

Any of our services can be customized or combined with other consulting services to meet specific organization or project needs.

    Experience    

 

Since its inception in 2006, ClearBest has demonstrated continual
excellence in providing public sector consulting. ClearBest’s owner has over 26 years of experience in the consulting sector, providing project management, planning, procurement, and QA/IV&V services to more than 30 government agencies nationally and internationally.  All of our team members are highly qualified, certified, and have decades of experience in their respective service areas.  

We are who you call when you want
it done right and done fast!

Our seasoned consultants bring excellence and enthusiasm to each project,

and we are continually looking for ways to improve how government creates and delivers services through IT solutions.  We evolve and improve everyday to better serve our clients and get the job done right for them.  We know how to estimate effort and staffing.  We know what to expect and what is needed to complete a project.  We work with our clients to plan, prepare, and deliver quality products on time and within budget.  Most importantly, we have happy clients with healthy projects.

We are proud to have served the following clients:

California

California Air and Resource Board (CARB)
California Alcohol and Drug Programs (ADP)
California Child Welfare Digital Services (CWDS)
California Department of Consumer Affairs (DCA)
California Department of Health Care Services (DHCS)
California Department of Industrial Relations (DIR)
California Department of Public Health (CDPH)
California Department of Social Services (CDSS)
California Department of Toxic Substances Control (DTSC)
California Department of Transportation (Caltrans)
California Food and Drug Administration (CFDA)
California Health Benefit Exchange (Covered California)
California Office of Systems Integration (OSI)
California Statewide Automated Welfare System (CalSAWS)
California Secretary of State (SOS)
California Victim Compensation and Government Claims Board (VCCGB)
Los Angeles County Department of Public Social Services (DPSS)
SAWS Consortium IV (C-IV)
SAWS Welfare Client Data Systems (WCDS) Consortium (CalWIN)

Oregon

Governor’s Office

Alaska

Alaska Department of Health and Social Services (DHSS)

Arkansas

Arkansas Department of Human Services Division of County Operations

Washington

Seattle Department of Transportation (SDOT)

Procurement Agreements / Certifications

  • California IT Master Services Agreement (MSA)

  • California Master Agreement Services (CMAS)

  • California Certified Small Business

  • Oregon Women-owned Business

  • Washington Information Technology Professional Services (ITPS)

This is our passion, and it shows in everything we do.  

Let us show you what we can do for you.

 

    Join Us    

A Place for You

ClearBest is always searching for the right talent, experience, and leadership to strengthen our team. We offer the opportunity to showcase your skills and the time to enjoy your life outside of work. We are a mix of employees and independent contractors, so we can provide a range of professional flexibility. For our employees, we offer:

  • Medical (health, acupuncture/chiropractic, and premium saver plan)

  • Dental

  • Vision

  • Term-Life and AD&D Insurance

  • 401(k) Plan

We are always looking for good people who love what they do and are good at it.  We have the following job openings:

QA Independent Tester (2 positions)

The QA Independent Tester reports to the QA Test Manager and is responsible for conducting Independent Test activities in parallel with the DD&I Vendor System Test.  At a high-level, activities include planning, preparing, and executing independent test activities and associated deliverables and work products for the CalSAWS QA Project.  

 

Position responsibilities may include, but are not limited to:

  • Supporting the QA Test Manager in the effective execution of the QA Independent Test effort.

  • Adhering to the structured test approaches for all QA testing, including accountability procedures.

  • Supporting the development and execution of the Independent Test Plan that serves as the guide for the QA Test team.

  • Ensuring the formal deficiency reporting process used by the DD&I Vendor is rigorously observed.

  • Determining and reporting whether deficiency fixes discovered in independent testing are expedited by the DD&I Vendor so the QA team is able to proceed with retest efforts.

  • Completing independent test planning, execution, and review activities on schedule to ensure overall project schedule is not negatively impacted. 

  • Providing recommendations to the QA Test Manager and Consortium regarding the feasibility of promoting the changes into the production environment based on independent and regression test results.

  • Conducting testing of multiple code releases at the same time.

  • Escalating and reporting to the QA Test Manager in the event the Vendor(s) is not providing the correct code or batch support on a timely basis to facilitate timely independent Testing.

  • Reviewing the effectiveness of the Regression Testing scripts and providing recommendations for improvement.

  • Designing and executing focused tests on critical and high priority functionality and complex portions of the CalSAWS system and converted data.

  • Independently executing the tests and recording and documenting the findings (including material and cosmetic deficiencies) in the CalSAWS Migration Project deficiency management tool.

  • Re-testing the DD&I Vendor correction of material deficiencies identified during Independent testing and escalating to the QA Test Manager If the material deficiencies are not corrected within the required timeframe by the DD&I Vendor.

  • Reviewing DD&I Vendor System Test and Regression Test scripts and results and recommending corrections or improvements.

  • Supporting the creation of the QA Assessment of DD&I Vendor CalSAWS Master Test Plan (to address Unit, System, Regression, Performance, and converted data testing) deliverable.

  • Contributing to the QA Test Monthly Report during DD&I and QA M&O Test Report during M&O.

  • Identifying and recommending system test process improvements.

  • Escalating risks and issues to the QA Test Manager.

 

Requirements: 

  • ​Two (2) years of experience working as a system, independent, and/or user acceptance tester for a project with over 1,000 concurrent users.

  • Two (2) years of experience developing and executing system test, independent tests, User Acceptance Test, and/or regression tests in compliance with a recognized standard, such as IEEE or ISO.

  • Two (2) years of experience working on federally-funded Health and Human Services systems projects.

  • Deep understanding of and direct experience with eligibility determination for benefit programs including, but not limited to, Medi-Cal, CalFresh, TANF/cash aid, refugee assistance, and other social services programs.

  • Direct SAWS experience -- especially with C-IV and/or LRS.

  • Direct California County experience.

  • Working with waterfall, iterative, and Agile methodologies. 

  • Experience with Task Management, GA/GR, Forms, Correspondence, Foster Care, and/or ADA a plus.

 

Send resume to joinus at clearbest dot com.

 

(Posted 09/08/2020)

 

    Contact    

Tell us about your project...
Let’s talk

ClearBest

1601 Alhambra Blvd

Suite 100

Sacramento, CA  95816

Tel: 888.8.CLRBEST (825.7237) 

Fax: 916.756.2412

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